45 lines
1.9 KiB
Markdown
45 lines
1.9 KiB
Markdown
---
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title: Emails
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description: Find answers to common emails issues.
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url: /docs/web/troubleshooting/emails
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---
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# Emails
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## I want to use a different email provider
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Of course! You can use any email provider that you want. All you need to do is to implement the `EmailProviderStrategy` and export it in your `index.ts` file.
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[Read more about sending emails](/docs/web/emails/sending)
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## My emails are landing in the spam folder
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Emails landing in spam folders is a common issue. Here are key steps to improve deliverability:
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1. **Configure proper domain setup**:
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* Use a dedicated subdomain for sending emails (e.g., mail.yourdomain.com)
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* Ensure [reverse DNS (PTR) records](https://www.cloudflare.com/learning/dns/dns-records/dns-ptr-record/) are properly configured
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* Warm up your sending domain gradually
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2. **Implement authentication protocols**:
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* Set up [SPF records](https://www.cloudflare.com/learning/dns/dns-records/dns-spf-record/) to specify authorized sending servers
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* Enable [DKIM signing](https://www.cloudflare.com/learning/dns/dns-records/dns-dkim-record/) to verify email authenticity
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* Configure [DMARC policies](https://www.cloudflare.com/learning/dns/dns-records/dns-dmarc-record/) to prevent spoofing
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3. **Follow deliverability best practices**:
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* Include clear unsubscribe mechanisms in all marketing communications
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* Personalize content appropriately
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* Avoid excessive promotional language and spam triggers
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* Maintain consistent HTML formatting and styling
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* Only include links to verified domains
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* Keep a regular sending schedule
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* Clean your email lists regularly
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* Use double opt-in for new subscribers
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4. **Monitor and optimize**:
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* Track key metrics like delivery rates, opens, and bounces
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* Monitor spam complaint rates
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* Review email authentication reports
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* Test emails across different clients and devices
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* Adjust sending practices based on performance data
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