-- Migration: Populate URT subcodes with solutions -- Version: 011 -- Date: 2026-01-25 -- Generated from: urt-taxonomy/track-b-engineering/B1-urt-codes.yaml BEGIN; UPDATE pipeline.urt_subcodes SET solution = 'Implement quality testing before delivery. Create incident response process for functionality failures.', marketing_angle = 'Our products work reliably - backed by rigorous quality testing.', solution_complexity = 'medium' WHERE code = 'O1.01'; UPDATE pipeline.urt_subcodes SET solution = 'Optimize performance through benchmarking and monitoring. Set performance SLAs.', marketing_angle = 'Experience lightning-fast performance that exceeds expectations.', solution_complexity = 'complex' WHERE code = 'O1.02'; UPDATE pipeline.urt_subcodes SET solution = 'Use higher quality materials. Extend warranty coverage. Implement durability testing.', marketing_angle = 'Built to last - quality materials that stand the test of time.', solution_complexity = 'medium' WHERE code = 'O1.03'; UPDATE pipeline.urt_subcodes SET solution = 'Implement regular maintenance schedules. Add redundancy for critical systems.', marketing_angle = 'Dependable reliability you can count on, every time.', solution_complexity = 'medium' WHERE code = 'O1.04'; UPDATE pipeline.urt_subcodes SET solution = 'Track outcome metrics. Follow up on customer goals. Provide success coaching.', marketing_angle = 'We measure success by YOUR results, not just our delivery.', solution_complexity = 'medium' WHERE code = 'O1.05'; UPDATE pipeline.urt_subcodes SET solution = 'Upgrade to premium materials/ingredients. Source from quality suppliers.', marketing_angle = 'Premium materials and ingredients you can see and feel.', solution_complexity = 'medium' WHERE code = 'O2.01'; UPDATE pipeline.urt_subcodes SET solution = 'Invest in craftsman training. Implement quality checkpoints.', marketing_angle = 'Master craftsmanship in every detail.', solution_complexity = 'complex' WHERE code = 'O2.02'; UPDATE pipeline.urt_subcodes SET solution = 'Train on presentation standards. Create visual guidelines.', marketing_angle = 'Beautifully presented, every single time.', solution_complexity = 'simple' WHERE code = 'O2.03'; UPDATE pipeline.urt_subcodes SET solution = 'Implement finishing checklists. Add quality inspection step.', marketing_angle = 'Meticulous attention to every detail.', solution_complexity = 'simple' WHERE code = 'O2.04'; UPDATE pipeline.urt_subcodes SET solution = 'Improve packaging. Add delivery condition checks. Train delivery staff.', marketing_angle = 'Arrives in perfect condition, guaranteed.', solution_complexity = 'medium' WHERE code = 'O2.05'; UPDATE pipeline.urt_subcodes SET solution = 'Create comprehensive packing lists. Verify completeness before shipping.', marketing_angle = 'Everything you need, nothing missing.', solution_complexity = 'simple' WHERE code = 'O3.01'; UPDATE pipeline.urt_subcodes SET solution = 'Test all features before release. Maintain feature availability dashboard.', marketing_angle = 'All features available and working as promised.', solution_complexity = 'medium' WHERE code = 'O3.02'; UPDATE pipeline.urt_subcodes SET solution = 'Define clear scope of work. Use completion checklists.', marketing_angle = 'We deliver the full scope, every time.', solution_complexity = 'simple' WHERE code = 'O3.03'; UPDATE pipeline.urt_subcodes SET solution = 'Create comprehensive documentation. Include setup guides and FAQs.', marketing_angle = 'Clear instructions and helpful guides included.', solution_complexity = 'simple' WHERE code = 'O3.04'; UPDATE pipeline.urt_subcodes SET solution = 'Implement order verification. Add confirmation step before fulfillment.', marketing_angle = 'Exactly what you ordered, guaranteed.', solution_complexity = 'simple' WHERE code = 'O4.01'; UPDATE pipeline.urt_subcodes SET solution = 'Build preference tracking system. Remember customer choices.', marketing_angle = 'We remember your preferences for a personalized experience.', solution_complexity = 'medium' WHERE code = 'O4.02'; UPDATE pipeline.urt_subcodes SET solution = 'Train staff on customization options. Empower flexibility.', marketing_angle = 'Flexible options tailored to your needs.', solution_complexity = 'simple' WHERE code = 'O4.03'; UPDATE pipeline.urt_subcodes SET solution = 'Improve needs assessment. Train consultative selling.', marketing_angle = 'Expert recommendations matched to your specific needs.', solution_complexity = 'medium' WHERE code = 'O4.04'; UPDATE pipeline.urt_subcodes SET solution = 'Train staff on warm greetings. Recognize friendly behavior.', marketing_angle = 'Friendly faces and warm welcomes await you.', solution_complexity = 'simple' WHERE code = 'P1.01'; UPDATE pipeline.urt_subcodes SET solution = 'Implement respect training. Address complaints immediately.', marketing_angle = 'You''ll be treated with dignity and respect.', solution_complexity = 'simple' WHERE code = 'P1.02'; UPDATE pipeline.urt_subcodes SET solution = 'Train active listening and empathy. Role-play difficult scenarios.', marketing_angle = 'Staff who truly understand your situation.', solution_complexity = 'medium' WHERE code = 'P1.03'; UPDATE pipeline.urt_subcodes SET solution = 'Reduce time pressure on staff. Train patience techniques.', marketing_angle = 'Take your time - we''re here to help, not rush.', solution_complexity = 'simple' WHERE code = 'P1.04'; UPDATE pipeline.urt_subcodes SET solution = 'Hire for passion. Recognize enthusiastic service.', marketing_angle = 'Passionate people who love helping customers.', solution_complexity = 'medium' WHERE code = 'P1.05'; UPDATE pipeline.urt_subcodes SET solution = 'Implement ongoing product training. Create knowledge base.', marketing_angle = 'Expert knowledge to answer any question.', solution_complexity = 'medium' WHERE code = 'P2.01'; UPDATE pipeline.urt_subcodes SET solution = 'Invest in skills training. Certify technical competency.', marketing_angle = 'Skilled professionals at the top of their craft.', solution_complexity = 'complex' WHERE code = 'P2.02'; UPDATE pipeline.urt_subcodes SET solution = 'Empower staff to solve problems. Create escalation paths.', marketing_angle = 'Creative problem-solvers who find solutions.', solution_complexity = 'medium' WHERE code = 'P2.03'; UPDATE pipeline.urt_subcodes SET solution = 'Define professional standards. Provide uniforms/dress code.', marketing_angle = 'Professional service you can trust.', solution_complexity = 'simple' WHERE code = 'P2.04'; UPDATE pipeline.urt_subcodes SET solution = 'Hire experienced staff. Pair juniors with mentors.', marketing_angle = 'Seasoned experts with years of experience.', solution_complexity = 'complex' WHERE code = 'P2.05'; UPDATE pipeline.urt_subcodes SET solution = 'Train proactive checking. Reduce multitasking.', marketing_angle = 'Attentive service that anticipates your needs.', solution_complexity = 'simple' WHERE code = 'P3.01'; UPDATE pipeline.urt_subcodes SET solution = 'Encourage proactive service. Reward initiative.', marketing_angle = 'Proactive help before you even ask.', solution_complexity = 'simple' WHERE code = 'P3.02'; UPDATE pipeline.urt_subcodes SET solution = 'Optimize staffing levels. Reduce wait for assistance.', marketing_angle = 'Help is always available when you need it.', solution_complexity = 'medium' WHERE code = 'P3.03'; UPDATE pipeline.urt_subcodes SET solution = 'Implement task tracking. Create follow-up reminders.', marketing_angle = 'We do what we say we''ll do.', solution_complexity = 'simple' WHERE code = 'P3.04'; UPDATE pipeline.urt_subcodes SET solution = 'Train prioritization. Empower urgent action.', marketing_angle = 'Your needs are treated with appropriate urgency.', solution_complexity = 'simple' WHERE code = 'P3.05'; UPDATE pipeline.urt_subcodes SET solution = 'Train jargon-free communication. Use visual aids.', marketing_angle = 'Clear explanations without confusing jargon.', solution_complexity = 'simple' WHERE code = 'P4.01'; UPDATE pipeline.urt_subcodes SET solution = 'Train active listening. Implement feedback loops.', marketing_angle = 'We truly listen and understand your needs.', solution_complexity = 'simple' WHERE code = 'P4.02'; UPDATE pipeline.urt_subcodes SET solution = 'Implement status update systems. Set update expectations.', marketing_angle = 'Regular updates keep you informed every step.', solution_complexity = 'simple' WHERE code = 'P4.03'; UPDATE pipeline.urt_subcodes SET solution = 'Verify information before sharing. Create accuracy checks.', marketing_angle = 'Accurate information you can rely on.', solution_complexity = 'simple' WHERE code = 'P4.04'; UPDATE pipeline.urt_subcodes SET solution = 'Train professional communication. Provide tone guidelines.', marketing_angle = 'Professional yet personable communication.', solution_complexity = 'simple' WHERE code = 'P4.05'; UPDATE pipeline.urt_subcodes SET solution = 'Display estimated wait times. Implement queue management.', marketing_angle = 'Minimal wait times with clear expectations.', solution_complexity = 'medium' WHERE code = 'J1.01'; UPDATE pipeline.urt_subcodes SET solution = 'Optimize delivery processes. Set realistic timelines.', marketing_angle = 'Fast, reliable delivery every time.', solution_complexity = 'medium' WHERE code = 'J1.02'; UPDATE pipeline.urt_subcodes SET solution = 'Set response time SLAs. Implement ticketing system.', marketing_angle = 'Quick responses when you reach out.', solution_complexity = 'medium' WHERE code = 'J1.03'; UPDATE pipeline.urt_subcodes SET solution = 'Improve scheduling. Buffer time for delays.', marketing_angle = 'On-time, every time.', solution_complexity = 'simple' WHERE code = 'J1.04'; UPDATE pipeline.urt_subcodes SET solution = 'Train on pacing. Allow customer control of tempo.', marketing_angle = 'At your pace, never rushed.', solution_complexity = 'simple' WHERE code = 'J1.05'; UPDATE pipeline.urt_subcodes SET solution = 'Simplify processes. Remove unnecessary steps.', marketing_angle = 'Simple, straightforward processes.', solution_complexity = 'medium' WHERE code = 'J2.01'; UPDATE pipeline.urt_subcodes SET solution = 'Improve signage. Create intuitive layouts.', marketing_angle = 'Easy to find what you''re looking for.', solution_complexity = 'simple' WHERE code = 'J2.02'; UPDATE pipeline.urt_subcodes SET solution = 'Digitize forms. Pre-fill known information.', marketing_angle = 'Minimal paperwork, maximum efficiency.', solution_complexity = 'medium' WHERE code = 'J2.03'; UPDATE pipeline.urt_subcodes SET solution = 'Improve handoff protocols. Share context between teams.', marketing_angle = 'Seamless transitions between team members.', solution_complexity = 'medium' WHERE code = 'J2.04'; UPDATE pipeline.urt_subcodes SET solution = 'Build self-service portal. Add online options.', marketing_angle = 'Self-service options for your convenience.', solution_complexity = 'complex' WHERE code = 'J2.05'; UPDATE pipeline.urt_subcodes SET solution = 'Standardize processes. Document procedures.', marketing_angle = 'Consistent quality every single time.', solution_complexity = 'medium' WHERE code = 'J3.01'; UPDATE pipeline.urt_subcodes SET solution = 'Implement order verification. Add accuracy checks.', marketing_angle = 'Accurate orders, no mistakes.', solution_complexity = 'simple' WHERE code = 'J3.02'; UPDATE pipeline.urt_subcodes SET solution = 'Improve system reliability. Add monitoring and alerts.', marketing_angle = 'Reliable systems that are always available.', solution_complexity = 'complex' WHERE code = 'J3.03'; UPDATE pipeline.urt_subcodes SET solution = 'Set clear expectations. Document what to expect.', marketing_angle = 'No surprises - exactly what you expect.', solution_complexity = 'simple' WHERE code = 'J3.04'; UPDATE pipeline.urt_subcodes SET solution = 'Implement quality checks. Track and reduce errors.', marketing_angle = 'Rare mistakes with quick corrections.', solution_complexity = 'medium' WHERE code = 'J3.05'; UPDATE pipeline.urt_subcodes SET solution = 'Train problem acknowledgment. Create issue intake process.', marketing_angle = 'We acknowledge issues immediately.', solution_complexity = 'simple' WHERE code = 'J4.01'; UPDATE pipeline.urt_subcodes SET solution = 'Create clear escalation paths. Empower frontline resolution.', marketing_angle = 'Efficient resolution process.', solution_complexity = 'medium' WHERE code = 'J4.02'; UPDATE pipeline.urt_subcodes SET solution = 'Set resolution time targets. Prioritize open issues.', marketing_angle = 'Fast resolution when things go wrong.', solution_complexity = 'medium' WHERE code = 'J4.03'; UPDATE pipeline.urt_subcodes SET solution = 'Verify fixes before closing. Follow up on resolutions.', marketing_angle = 'Complete solutions, not band-aids.', solution_complexity = 'medium' WHERE code = 'J4.04'; UPDATE pipeline.urt_subcodes SET solution = 'Conduct root cause analysis. Implement systemic fixes.', marketing_angle = 'We fix problems permanently.', solution_complexity = 'complex' WHERE code = 'J4.05'; UPDATE pipeline.urt_subcodes SET solution = 'Increase cleaning frequency. Create cleaning checklists.', marketing_angle = 'Spotlessly clean facilities.', solution_complexity = 'simple' WHERE code = 'E1.01'; UPDATE pipeline.urt_subcodes SET solution = 'Implement preventive maintenance. Fix issues promptly.', marketing_angle = 'Well-maintained, everything works.', solution_complexity = 'medium' WHERE code = 'E1.02'; UPDATE pipeline.urt_subcodes SET solution = 'Redesign layout for flow. Add wayfinding.', marketing_angle = 'Intuitive layout, easy to navigate.', solution_complexity = 'complex' WHERE code = 'E1.03'; UPDATE pipeline.urt_subcodes SET solution = 'Upgrade equipment. Implement replacement schedule.', marketing_angle = 'Modern, state-of-the-art equipment.', solution_complexity = 'complex' WHERE code = 'E1.04'; UPDATE pipeline.urt_subcodes SET solution = 'Add clear signage. Use consistent design.', marketing_angle = 'Clear signs and easy navigation.', solution_complexity = 'simple' WHERE code = 'E1.05'; UPDATE pipeline.urt_subcodes SET solution = 'Invest in UX design. Conduct usability testing.', marketing_angle = 'Beautiful, intuitive digital experience.', solution_complexity = 'complex' WHERE code = 'E2.01'; UPDATE pipeline.urt_subcodes SET solution = 'Test all features. Fix bugs promptly.', marketing_angle = 'Everything works, no broken buttons.', solution_complexity = 'medium' WHERE code = 'E2.02'; UPDATE pipeline.urt_subcodes SET solution = 'Optimize page load. Improve server response.', marketing_angle = 'Lightning-fast digital experience.', solution_complexity = 'complex' WHERE code = 'E2.03'; UPDATE pipeline.urt_subcodes SET solution = 'Simplify navigation. Reduce menu depth.', marketing_angle = 'Find what you need in seconds.', solution_complexity = 'medium' WHERE code = 'E2.04'; UPDATE pipeline.urt_subcodes SET solution = 'Optimize for mobile. Test on all devices.', marketing_angle = 'Works beautifully on any device.', solution_complexity = 'medium' WHERE code = 'E2.05'; UPDATE pipeline.urt_subcodes SET solution = 'Design for desired mood. Control sensory elements.', marketing_angle = 'Perfect atmosphere and ambiance.', solution_complexity = 'medium' WHERE code = 'E3.01'; UPDATE pipeline.urt_subcodes SET solution = 'Add sound absorption. Create quiet zones.', marketing_angle = 'Pleasant sound levels.', solution_complexity = 'medium' WHERE code = 'E3.02'; UPDATE pipeline.urt_subcodes SET solution = 'Optimize HVAC. Add zone controls.', marketing_angle = 'Perfect temperature, always comfortable.', solution_complexity = 'medium' WHERE code = 'E3.03'; UPDATE pipeline.urt_subcodes SET solution = 'Manage capacity. Control entry rates.', marketing_angle = 'Comfortable, never overcrowded.', solution_complexity = 'medium' WHERE code = 'E3.04'; UPDATE pipeline.urt_subcodes SET solution = 'Invest in design. Update decor regularly.', marketing_angle = 'Beautiful, inviting space.', solution_complexity = 'complex' WHERE code = 'E3.05'; UPDATE pipeline.urt_subcodes SET solution = 'Conduct safety audits. Address hazards immediately.', marketing_angle = 'Safety is our top priority.', solution_complexity = 'medium' WHERE code = 'E4.01'; UPDATE pipeline.urt_subcodes SET solution = 'Implement hygiene protocols. Train staff on standards.', marketing_angle = 'Highest hygiene standards.', solution_complexity = 'medium' WHERE code = 'E4.02'; UPDATE pipeline.urt_subcodes SET solution = 'Add security measures. Protect customer property.', marketing_angle = 'Secure environment for you and your belongings.', solution_complexity = 'medium' WHERE code = 'E4.03'; UPDATE pipeline.urt_subcodes SET solution = 'Upgrade furniture. Add comfort amenities.', marketing_angle = 'Comfortable facilities for your visit.', solution_complexity = 'medium' WHERE code = 'E4.04'; UPDATE pipeline.urt_subcodes SET solution = 'Conduct emergency drills. Mark exits clearly.', marketing_angle = 'Prepared for any emergency.', solution_complexity = 'medium' WHERE code = 'E4.05'; UPDATE pipeline.urt_subcodes SET solution = 'Extend operating hours. Consider 24/7 options.', marketing_angle = 'Open when you need us.', solution_complexity = 'medium' WHERE code = 'A1.01'; UPDATE pipeline.urt_subcodes SET solution = 'Add online booking. Increase appointment slots.', marketing_angle = 'Easy scheduling, plenty of availability.', solution_complexity = 'medium' WHERE code = 'A1.02'; UPDATE pipeline.urt_subcodes SET solution = 'Improve inventory management. Add stock alerts.', marketing_angle = 'Always in stock when you need it.', solution_complexity = 'medium' WHERE code = 'A1.03'; UPDATE pipeline.urt_subcodes SET solution = 'Hire additional staff. Optimize scheduling.', marketing_angle = 'Plenty of staff to help you.', solution_complexity = 'complex' WHERE code = 'A1.04'; UPDATE pipeline.urt_subcodes SET solution = 'Expand service area. Add new locations.', marketing_angle = 'Convenient locations near you.', solution_complexity = 'complex' WHERE code = 'A1.05'; UPDATE pipeline.urt_subcodes SET solution = 'Add ramps and elevators. Ensure ADA compliance.', marketing_angle = 'Fully accessible for all abilities.', solution_complexity = 'complex' WHERE code = 'A2.01'; UPDATE pipeline.urt_subcodes SET solution = 'Add alt text. Ensure screen reader compatibility.', marketing_angle = 'Accessible for visually impaired users.', solution_complexity = 'medium' WHERE code = 'A2.02'; UPDATE pipeline.urt_subcodes SET solution = 'Add captions and transcripts. Support hearing devices.', marketing_angle = 'Accessible for hearing impaired users.', solution_complexity = 'medium' WHERE code = 'A2.03'; UPDATE pipeline.urt_subcodes SET solution = 'Use plain language. Simplify instructions.', marketing_angle = 'Easy to understand for everyone.', solution_complexity = 'simple' WHERE code = 'A2.04'; UPDATE pipeline.urt_subcodes SET solution = 'Test with assistive technologies. Follow WCAG guidelines.', marketing_angle = 'Works with all assistive technologies.', solution_complexity = 'complex' WHERE code = 'A2.05'; UPDATE pipeline.urt_subcodes SET solution = 'Hire multilingual staff. Add translation services.', marketing_angle = 'Service in your language.', solution_complexity = 'medium' WHERE code = 'A3.01'; UPDATE pipeline.urt_subcodes SET solution = 'Train cultural competency. Celebrate diversity.', marketing_angle = 'Welcoming to all backgrounds.', solution_complexity = 'medium' WHERE code = 'A3.02'; UPDATE pipeline.urt_subcodes SET solution = 'Offer dietary alternatives. Train allergy awareness.', marketing_angle = 'Options for all dietary needs.', solution_complexity = 'medium' WHERE code = 'A3.03'; UPDATE pipeline.urt_subcodes SET solution = 'Add family amenities. Create kid-friendly options.', marketing_angle = 'Great for the whole family.', solution_complexity = 'medium' WHERE code = 'A3.04'; UPDATE pipeline.urt_subcodes SET solution = 'Train bias awareness. Audit for fair treatment.', marketing_angle = 'Equal, respectful treatment for all.', solution_complexity = 'medium' WHERE code = 'A3.05'; UPDATE pipeline.urt_subcodes SET solution = 'Choose high-traffic location. Improve visibility.', marketing_angle = 'Convenient, easy-to-find location.', solution_complexity = 'complex' WHERE code = 'A4.01'; UPDATE pipeline.urt_subcodes SET solution = 'Add parking spaces. Offer validation.', marketing_angle = 'Easy, hassle-free parking.', solution_complexity = 'complex' WHERE code = 'A4.02'; UPDATE pipeline.urt_subcodes SET solution = 'Locate near transit. Add shuttle service.', marketing_angle = 'Easy access by public transit.', solution_complexity = 'complex' WHERE code = 'A4.03'; UPDATE pipeline.urt_subcodes SET solution = 'Accept all payment types. Add mobile pay.', marketing_angle = 'Pay however you prefer.', solution_complexity = 'simple' WHERE code = 'A4.04'; UPDATE pipeline.urt_subcodes SET solution = 'Add contact channels. Reduce hold times.', marketing_angle = 'Easy to reach through any channel.', solution_complexity = 'medium' WHERE code = 'A4.05'; UPDATE pipeline.urt_subcodes SET solution = 'Review pricing strategy. Offer value tiers.', marketing_angle = 'Competitive, fair pricing.', solution_complexity = 'complex' WHERE code = 'V1.01'; UPDATE pipeline.urt_subcodes SET solution = 'Benchmark against expectations. Communicate value.', marketing_angle = 'Pricing that matches expectations.', solution_complexity = 'medium' WHERE code = 'V1.02'; UPDATE pipeline.urt_subcodes SET solution = 'Conduct competitor analysis. Justify premium or match.', marketing_angle = 'Competitive with the market.', solution_complexity = 'medium' WHERE code = 'V1.03'; UPDATE pipeline.urt_subcodes SET solution = 'Display ALL fees upfront. Eliminate surprise charges.', marketing_angle = 'Complete price transparency - no hidden fees.', solution_complexity = 'simple' WHERE code = 'V1.04'; UPDATE pipeline.urt_subcodes SET solution = 'Offer payment plans. Add financing options.', marketing_angle = 'Flexible payment options available.', solution_complexity = 'medium' WHERE code = 'V1.05'; UPDATE pipeline.urt_subcodes SET solution = 'Create clear price lists. Explain pricing structure.', marketing_angle = 'Clear, easy-to-understand pricing.', solution_complexity = 'simple' WHERE code = 'V2.01'; UPDATE pipeline.urt_subcodes SET solution = 'List all fees upfront. Include in quotes.', marketing_angle = 'Full disclosure of all charges.', solution_complexity = 'simple' WHERE code = 'V2.02'; UPDATE pipeline.urt_subcodes SET solution = 'Audit marketing claims. Ensure accuracy.', marketing_angle = 'Honest, accurate advertising.', solution_complexity = 'simple' WHERE code = 'V2.03'; UPDATE pipeline.urt_subcodes SET solution = 'Simplify contracts. Highlight key terms.', marketing_angle = 'Fair, straightforward terms.', solution_complexity = 'medium' WHERE code = 'V2.04'; UPDATE pipeline.urt_subcodes SET solution = 'Verify all claims. Provide evidence.', marketing_angle = 'Honest representation of our services.', solution_complexity = 'simple' WHERE code = 'V2.05'; UPDATE pipeline.urt_subcodes SET solution = 'Streamline processes. Reduce customer time.', marketing_angle = 'Quick and easy, respecting your time.', solution_complexity = 'medium' WHERE code = 'V3.01'; UPDATE pipeline.urt_subcodes SET solution = 'Simplify decisions. Provide guidance.', marketing_angle = 'Easy decisions, minimal stress.', solution_complexity = 'medium' WHERE code = 'V3.02'; UPDATE pipeline.urt_subcodes SET solution = 'Offer delivery/pickup. Reduce physical burden.', marketing_angle = 'Convenient, minimal effort required.', solution_complexity = 'medium' WHERE code = 'V3.03'; UPDATE pipeline.urt_subcodes SET solution = 'Reduce friction points. Improve processes.', marketing_angle = 'Smooth, hassle-free experience.', solution_complexity = 'medium' WHERE code = 'V3.04'; UPDATE pipeline.urt_subcodes SET solution = 'Demonstrate value clearly. Compare alternatives.', marketing_angle = 'Worth every moment of your time.', solution_complexity = 'simple' WHERE code = 'V3.05'; UPDATE pipeline.urt_subcodes SET solution = 'Communicate value proposition. Demonstrate ROI.', marketing_angle = 'Exceptional value for your investment.', solution_complexity = 'medium' WHERE code = 'V4.01'; UPDATE pipeline.urt_subcodes SET solution = 'Ensure quality matches price. Add value-adds.', marketing_angle = 'Quality that justifies the price.', solution_complexity = 'medium' WHERE code = 'V4.02'; UPDATE pipeline.urt_subcodes SET solution = 'Track satisfaction. Follow up post-purchase.', marketing_angle = 'Complete satisfaction guaranteed.', solution_complexity = 'medium' WHERE code = 'V4.03'; UPDATE pipeline.urt_subcodes SET solution = 'Encourage referrals. Make sharing easy.', marketing_angle = 'So good, you''ll tell your friends.', solution_complexity = 'simple' WHERE code = 'V4.04'; UPDATE pipeline.urt_subcodes SET solution = 'Build loyalty program. Reward returns.', marketing_angle = 'Worth coming back for, again and again.', solution_complexity = 'medium' WHERE code = 'V4.05'; UPDATE pipeline.urt_subcodes SET solution = 'Train honest communication. Build trust culture.', marketing_angle = 'Complete honesty and transparency.', solution_complexity = 'medium' WHERE code = 'R1.01'; UPDATE pipeline.urt_subcodes SET solution = 'Document commitments. Track promises made.', marketing_angle = 'We always keep our promises.', solution_complexity = 'simple' WHERE code = 'R1.02'; UPDATE pipeline.urt_subcodes SET solution = 'Share policies openly. Communicate changes.', marketing_angle = 'Open and transparent in everything we do.', solution_complexity = 'simple' WHERE code = 'R1.03'; UPDATE pipeline.urt_subcodes SET solution = 'Define ethical standards. Train compliance.', marketing_angle = 'Ethical business practices you can trust.', solution_complexity = 'medium' WHERE code = 'R1.04'; UPDATE pipeline.urt_subcodes SET solution = 'Ensure consistent treatment. Audit fairness.', marketing_angle = 'Fair dealing with every customer.', solution_complexity = 'medium' WHERE code = 'R1.05'; UPDATE pipeline.urt_subcodes SET solution = 'Track customer history. Learn from patterns.', marketing_angle = 'Proven track record of excellence.', solution_complexity = 'medium' WHERE code = 'R2.01'; UPDATE pipeline.urt_subcodes SET solution = 'Standardize experience. Reduce variation.', marketing_angle = 'Consistent excellence, every visit.', solution_complexity = 'medium' WHERE code = 'R2.02'; UPDATE pipeline.urt_subcodes SET solution = 'Communicate changes. Maintain core values.', marketing_angle = 'Stable and reliable, year after year.', solution_complexity = 'medium' WHERE code = 'R2.03'; UPDATE pipeline.urt_subcodes SET solution = 'Build trust incrementally. Honor commitments.', marketing_angle = 'A business you can trust completely.', solution_complexity = 'medium' WHERE code = 'R2.04'; UPDATE pipeline.urt_subcodes SET solution = 'Honor warranties promptly. Exceed guarantees.', marketing_angle = 'We stand behind our guarantees.', solution_complexity = 'medium' WHERE code = 'R2.05'; UPDATE pipeline.urt_subcodes SET solution = 'Train admission of mistakes. Empower acknowledgment.', marketing_angle = 'We own our mistakes.', solution_complexity = 'simple' WHERE code = 'R3.01'; UPDATE pipeline.urt_subcodes SET solution = 'Develop sincere apology training. Show genuine regret.', marketing_angle = 'Genuine apologies when things go wrong.', solution_complexity = 'simple' WHERE code = 'R3.02'; UPDATE pipeline.urt_subcodes SET solution = 'Develop compensation policies. Empower service recovery.', marketing_angle = 'We make things right with meaningful gestures.', solution_complexity = 'medium' WHERE code = 'R3.03'; UPDATE pipeline.urt_subcodes SET solution = 'Conduct post-mortem reviews. Implement learnings.', marketing_angle = 'We continuously improve from feedback.', solution_complexity = 'medium' WHERE code = 'R3.04'; UPDATE pipeline.urt_subcodes SET solution = 'Train ownership mentality. Remove blame culture.', marketing_angle = 'Full accountability when issues arise.', solution_complexity = 'medium' WHERE code = 'R3.05'; UPDATE pipeline.urt_subcodes SET solution = 'Implement CRM. Train staff on customer history.', marketing_angle = 'We remember you and value your loyalty.', solution_complexity = 'medium' WHERE code = 'R4.01'; UPDATE pipeline.urt_subcodes SET solution = 'Create meaningful loyalty program. Offer real value.', marketing_angle = 'Rewarding loyalty with meaningful perks.', solution_complexity = 'medium' WHERE code = 'R4.02'; UPDATE pipeline.urt_subcodes SET solution = 'Train relationship building. Encourage personal connections.', marketing_angle = 'More than transactions - real relationships.', solution_complexity = 'medium' WHERE code = 'R4.03'; UPDATE pipeline.urt_subcodes SET solution = 'Personalize communications. Add value in outreach.', marketing_angle = 'Helpful updates, not just promotions.', solution_complexity = 'medium' WHERE code = 'R4.04'; UPDATE pipeline.urt_subcodes SET solution = 'Build community events. Create belonging.', marketing_angle = 'Part of our community.', solution_complexity = 'medium' WHERE code = 'R4.05'; COMMIT; -- Verify updates SELECT code, name, solution_complexity, LEFT(solution, 50) as solution_preview FROM pipeline.urt_subcodes WHERE solution IS NOT NULL ORDER BY code LIMIT 10;