feat(reviewiq): Add AI synthesis support to dashboard components

Frontend:
- Add Synthesis type with action plan, insights, annotations
- ExecutiveSummary: Accept synthesis prop for AI narrative
- SentimentPie: Accept insight prop for contextual explanation
- IntensityHeatmap: Accept insight + highlightDomain props
- TimelineChart: Accept insight + annotations props
- All components gracefully degrade when synthesis is null

Backend:
- Add Stage 4: Synthesize for generating AI narratives
- Gathers context from classified spans
- Generates executive narrative, section insights, action plan
- Produces timeline annotations and marketing angles
- Stores synthesis in pipeline.executions table

Components show AI insights with purple gradient styling when available,
fall back to existing behavior when synthesis is not yet generated.

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
This commit is contained in:
Alejandro Gutiérrez
2026-01-29 02:59:47 +00:00
parent 8f9dd136cd
commit c8ecb4b98f
21 changed files with 3959 additions and 90 deletions

View File

@@ -0,0 +1,261 @@
'use client';
import { ThumbsUp, ThumbsDown, MessageSquare, Info } from 'lucide-react';
import type { DomainScore, URTDomain } from '../types';
import { DOMAIN_COLORS, DOMAIN_LABELS } from '../types';
interface DomainScoresProps {
scores: DomainScore[];
overallIndex: number | null;
onDomainClick?: (domain: URTDomain) => void;
activeDomain?: URTDomain | null;
}
// Domain descriptions explaining what each measures
const DOMAIN_DESCRIPTIONS: Record<string, string> = {
O: 'Product/service quality, features, and reliability',
P: 'Staff attitude, helpfulness, and professionalism',
J: 'Are appointments on time? Is the process smooth?',
E: 'Physical space, ambiance, cleanliness, and safety',
A: 'Can you get there? Location, open hours, parking',
V: 'Pricing fairness, value for money, and billing clarity',
R: 'Trust, consistency, care, and problem recovery',
};
// Get color based on score value
function getScoreColor(score: number): string {
if (score >= 70) return '#22c55e'; // green-500
if (score >= 50) return '#eab308'; // yellow-500
return '#ef4444'; // red-500
}
// Get background color (lighter) based on score value
function getScoreBgColor(score: number): string {
if (score >= 70) return '#dcfce7'; // green-100
if (score >= 50) return '#fef9c3'; // yellow-100
return '#fee2e2'; // red-100
}
// Get status label
function getStatusLabel(score: number): string {
if (score >= 70) return 'Good';
if (score >= 50) return 'Needs Work';
return 'Critical';
}
// Get emoji for status
function getStatusEmoji(score: number): string {
if (score >= 70) return '✓';
if (score >= 50) return '!';
return '✗';
}
export function DomainScores({
scores,
overallIndex,
onDomainClick,
activeDomain,
}: DomainScoresProps) {
// Sort scores by domain order: O, P, J, E, A, V, R
const domainOrder = ['O', 'P', 'J', 'E', 'A', 'V', 'R'];
const sortedScores = [...scores].sort(
(a, b) => domainOrder.indexOf(a.domain) - domainOrder.indexOf(b.domain)
);
// Calculate totals
const totalPositive = scores.reduce((sum, s) => sum + s.positive_count, 0);
const totalNegative = scores.reduce((sum, s) => sum + s.negative_count, 0);
const totalMentions = scores.reduce((sum, s) => sum + s.total_count, 0);
return (
<div className="bg-white rounded-xl border-2 border-gray-200 p-5">
{/* Header Section */}
<div className="flex items-start justify-between mb-5">
<div>
<h3 className="text-base font-bold text-gray-900 mb-1">What Customers Talk About</h3>
<p className="text-xs text-gray-500">
How you're performing in each area of the customer experience
</p>
</div>
{/* Overall Experience Index */}
{overallIndex !== null && (
<div
className="flex flex-col items-center px-4 py-2 rounded-xl"
style={{ backgroundColor: getScoreBgColor(overallIndex) }}
>
<span className="text-[10px] uppercase tracking-wide text-gray-500 font-medium">
Overall Score
</span>
<div className="flex items-baseline gap-1">
<span
className="text-3xl font-bold"
style={{ color: getScoreColor(overallIndex) }}
>
{overallIndex.toFixed(0)}
</span>
<span className="text-sm text-gray-400">/100</span>
</div>
</div>
)}
</div>
{/* Summary Stats */}
<div className="grid grid-cols-3 gap-3 mb-5 p-3 bg-gray-50 rounded-lg">
<div className="flex items-center gap-2">
<div className="p-1.5 bg-green-100 rounded">
<ThumbsUp className="w-4 h-4 text-green-600" />
</div>
<div>
<div className="text-lg font-bold text-green-600">{totalPositive}</div>
<div className="text-[10px] text-gray-500">Happy comments</div>
</div>
</div>
<div className="flex items-center gap-2">
<div className="p-1.5 bg-red-100 rounded">
<ThumbsDown className="w-4 h-4 text-red-600" />
</div>
<div>
<div className="text-lg font-bold text-red-600">{totalNegative}</div>
<div className="text-[10px] text-gray-500">Complaints</div>
</div>
</div>
<div className="flex items-center gap-2">
<div className="p-1.5 bg-blue-100 rounded">
<MessageSquare className="w-4 h-4 text-blue-600" />
</div>
<div>
<div className="text-lg font-bold text-blue-600">{totalMentions}</div>
<div className="text-[10px] text-gray-500">Topics analyzed</div>
</div>
</div>
</div>
{/* How to read this */}
<div className="flex items-center gap-2 mb-3 p-2 bg-blue-50 rounded-lg border border-blue-100">
<Info className="w-4 h-4 text-blue-500 flex-shrink-0" />
<p className="text-[11px] text-blue-700">
<strong>Score = % positive feedback.</strong> Higher is better. Based on {totalMentions.toLocaleString()} things customers mentioned in their reviews.
</p>
</div>
{/* Domain Score Cards */}
<div className="space-y-2">
{sortedScores.map((score) => {
const isActive = activeDomain === score.domain;
const scoreColor = getScoreColor(score.score);
const scoreBg = getScoreBgColor(score.score);
const positiveRatio = score.total_count > 0
? Math.round((score.positive_count / score.total_count) * 100)
: 0;
return (
<button
key={score.domain}
onClick={() => onDomainClick?.(score.domain as URTDomain)}
className={`
w-full flex items-center gap-4 p-3 rounded-xl transition-all text-left
hover:shadow-md cursor-pointer border-2
${isActive
? 'shadow-md border-current'
: 'border-transparent hover:border-gray-200 hover:bg-gray-50'
}
`}
style={{
borderColor: isActive ? DOMAIN_COLORS[score.domain] : undefined,
}}
>
{/* Domain Badge */}
<div
className="w-12 h-12 rounded-xl flex items-center justify-center text-white font-bold text-lg flex-shrink-0 shadow-sm"
style={{ backgroundColor: DOMAIN_COLORS[score.domain] }}
>
{score.domain}
</div>
{/* Domain Info */}
<div className="flex-1 min-w-0">
<div className="flex items-center justify-between mb-1">
<div>
<span className="text-sm font-semibold text-gray-800">
{DOMAIN_LABELS[score.domain] || score.name}
</span>
<p className="text-[10px] text-gray-400 leading-tight">
{DOMAIN_DESCRIPTIONS[score.domain]}
</p>
</div>
<div className="flex items-center gap-2 flex-shrink-0 ml-3">
<span
className="text-xl font-bold"
style={{ color: scoreColor }}
>
{score.score.toFixed(0)}%
</span>
<span
className="text-xs px-2 py-1 rounded-lg font-semibold flex items-center gap-1"
style={{ backgroundColor: scoreBg, color: scoreColor }}
>
{getStatusEmoji(score.score)} {getStatusLabel(score.score)}
</span>
</div>
</div>
{/* Progress Bar with threshold markers */}
<div className="relative h-3 bg-gray-100 rounded-full overflow-hidden">
{/* Threshold markers */}
<div className="absolute left-[50%] top-0 bottom-0 w-px bg-gray-300 z-10" />
<div className="absolute left-[70%] top-0 bottom-0 w-px bg-gray-300 z-10" />
{/* Score fill */}
<div
className="h-full rounded-full transition-all duration-500 relative"
style={{
width: `${Math.min(100, Math.max(0, score.score))}%`,
backgroundColor: scoreColor,
}}
/>
</div>
{/* Metrics row */}
<div className="flex items-center justify-between mt-1.5">
<div className="flex items-center gap-4 text-[11px]">
<span className="text-green-600 font-medium">
👍 {score.positive_count} positive
</span>
<span className="text-red-600 font-medium">
👎 {score.negative_count} negative
</span>
<span className="text-gray-400">
{score.total_count} total
</span>
</div>
</div>
</div>
</button>
);
})}
</div>
{/* Threshold Legend */}
<div className="flex items-center justify-between mt-4 pt-4 border-t border-gray-100">
<div className="text-[10px] text-gray-400">
Click any area to filter the dashboard
</div>
<div className="flex items-center gap-4 text-[11px]">
<div className="flex items-center gap-1.5">
<div className="w-4 h-2 rounded bg-red-500" />
<span className="text-gray-500">&lt;50%</span>
</div>
<div className="flex items-center gap-1.5">
<div className="w-4 h-2 rounded bg-yellow-500" />
<span className="text-gray-500">50-69%</span>
</div>
<div className="flex items-center gap-1.5">
<div className="w-4 h-2 rounded bg-green-500" />
<span className="text-gray-500">≥70%</span>
</div>
</div>
</div>
</div>
);
}

View File

@@ -0,0 +1,63 @@
'use client';
import { LucideIcon } from 'lucide-react';
interface KPICardProps {
title: string;
value: string | number;
subtitle?: string;
icon: LucideIcon;
colorClass: string;
onClick?: () => void;
isActive?: boolean;
}
/**
* Clickable KPI card component for the dashboard.
*/
export function KPICard({
title,
value,
subtitle,
icon: Icon,
colorClass,
onClick,
isActive = false,
}: KPICardProps) {
const baseClasses = `
rounded-xl p-4 shadow-md hover:shadow-lg transition-all cursor-pointer
border-2 ${colorClass}
`;
const activeClasses = isActive
? 'ring-2 ring-offset-2 ring-blue-500 scale-[1.02]'
: '';
return (
<div
className={`${baseClasses} ${activeClasses}`}
onClick={onClick}
role="button"
tabIndex={0}
onKeyDown={(e) => {
if (e.key === 'Enter' || e.key === ' ') {
onClick?.();
}
}}
>
<div className="flex items-center justify-between mb-2">
<div className="flex items-center gap-2">
<Icon className="w-5 h-5" />
<span className="text-sm font-bold">{title}</span>
</div>
{isActive && (
<span className="px-2 py-0.5 bg-blue-600 text-white text-[10px] font-bold rounded-full">
ACTIVE
</span>
)}
</div>
<div className="text-3xl font-bold">{value}</div>
{subtitle && <div className="text-xs mt-1 font-medium opacity-80">{subtitle}</div>}
</div>
);
}

View File

@@ -0,0 +1,120 @@
'use client';
import {
MessageSquare,
AlertTriangle,
ThumbsUp,
ThumbsDown,
Star,
Target,
Layers,
TrendingUp,
} from 'lucide-react';
import { KPICard } from './KPICard';
import type { OverviewStats, Sentiment } from '../types';
import { useReviewIQFilters } from '@/contexts/ReviewIQFilterContext';
interface KPISectionProps {
overview: OverviewStats;
}
/**
* KPI cards section showing overview statistics.
* Cards are clickable to filter the dashboard.
*/
export function KPISection({ overview }: KPISectionProps) {
const { filters, toggleSentiment } = useReviewIQFilters();
const positiveActive = filters.sentiment.includes('positive');
const negativeActive = filters.sentiment.includes('negative');
const totalSentiment =
overview.positive_count + overview.negative_count + overview.neutral_count + overview.mixed_count;
const positivePercent =
totalSentiment > 0 ? ((overview.positive_count / totalSentiment) * 100).toFixed(0) : '0';
const negativePercent =
totalSentiment > 0 ? ((overview.negative_count / totalSentiment) * 100).toFixed(0) : '0';
return (
<div className="grid grid-cols-2 md:grid-cols-4 gap-4">
{/* Total Reviews */}
<KPICard
title="Reviews"
value={overview.total_reviews}
subtitle="Total processed"
icon={MessageSquare}
colorClass="bg-gradient-to-br from-blue-100 to-blue-200 border-blue-400 text-blue-900"
/>
{/* Total Spans */}
<KPICard
title="Spans"
value={overview.total_spans}
subtitle="Classified segments"
icon={Layers}
colorClass="bg-gradient-to-br from-purple-100 to-purple-200 border-purple-400 text-purple-900"
/>
{/* Open Issues */}
<KPICard
title="Issues"
value={overview.open_issues}
subtitle="Open issues"
icon={AlertTriangle}
colorClass="bg-gradient-to-br from-orange-100 to-orange-200 border-orange-400 text-orange-900"
/>
{/* Average Rating */}
<KPICard
title="Avg Rating"
value={overview.avg_rating !== null ? `${overview.avg_rating.toFixed(1)}` : 'N/A'}
subtitle="Star rating"
icon={Star}
colorClass="bg-gradient-to-br from-yellow-100 to-yellow-200 border-yellow-400 text-yellow-900"
/>
{/* Positive Count */}
<KPICard
title="Positive"
value={overview.positive_count}
subtitle={`${positivePercent}% of mentions`}
icon={ThumbsUp}
colorClass="bg-gradient-to-br from-green-100 to-green-200 border-green-400 text-green-900"
onClick={() => toggleSentiment('positive')}
isActive={positiveActive}
/>
{/* Negative Count */}
<KPICard
title="Negative"
value={overview.negative_count}
subtitle={`${negativePercent}% of mentions`}
icon={ThumbsDown}
colorClass="bg-gradient-to-br from-red-100 to-red-200 border-red-400 text-red-900"
onClick={() => toggleSentiment('negative')}
isActive={negativeActive}
/>
{/* Neutral Count */}
<KPICard
title="Neutral"
value={overview.neutral_count}
subtitle="Neutral mentions"
icon={Target}
colorClass="bg-gradient-to-br from-gray-100 to-gray-200 border-gray-400 text-gray-900"
onClick={() => toggleSentiment('neutral')}
isActive={filters.sentiment.includes('neutral')}
/>
{/* Mixed Count */}
<KPICard
title="Mixed"
value={overview.mixed_count}
subtitle="Mixed mentions"
icon={TrendingUp}
colorClass="bg-gradient-to-br from-amber-100 to-amber-200 border-amber-400 text-amber-900"
/>
</div>
);
}